![]() "Your Online PR and Free Content Source" Submit Your Articles, Press Releases, and Books/Ebooks, Get Free Content |
|
Featured Books
GENIUS NOW: The Mastermind Blueprint
Systems = Freedom!
5 Ways to Use Photos and Facebook
Creating and Marketing Information Products
7 Secrets for Turning Your Ideas into Action for Creative Entrepreneurs
Boost Your Biz with a Blog: It's Not an Option Anymore!
Allow More Success - Pay Attention to Your 5 Energies
|
How to Create an Operations Manualby Stephanie Chandler Send Feedback to Stephanie Chandler how to create an operations manualMore Details about how to create an operations manual here.
Books by this Author
Every operations manual is different so yours should be tailored to your specific business needs. You may want to create separate manuals for each department or job description in your company. Your operations manual should grow and change with your business so make sure to update the contents often. Store the manual in a sturdy binder with dividers to keep it organized, making it easy to update the contents and replace pages when processes change. The following is a suggested list of topics to address in your manual: *Company Overview & History *Mission Statement *Opening Procedures *Closing Procedures *Cash Handling *Daily Tasks *Alarm System Operations *Safe Opening and Closing Procedures *Contact Numbers for Emergencies or Information *Employee Shift Coverage *Website Procedures *Customer Service Procedures *Sales Procedures *Sales Quotas *Commission Payments *Order Processing *Credit Card Processing *Refunds and Returns *Gift Certificates *Special Orders *Shipping & Receiving *Equipment Handling *Equipment Maintenance (replacing printer cartridges, receipt tape, etc.) *Security Procedures *Emergency Procedures *Product Pricing and Discounts *Other Miscellaneous Procedures and Anything Specific to the Way Your Business Operates Don't forget to use your operations manual as a training tool for new hires. To make sure the information is accurate and valuable, ask your employees for feedback on the contents. Ask if they have questions about the topics covered and if the instructions are clear and easy to understand. Remember that this is a valuable business tool for you and your staff so keeping it current should be an important priority for your business.
Stephanie Chandler is an author of several business and marketing books including "LEAP! 101 Ways to Grow Your Business," “The Author’s Guide to Building an Online Platform” and “From Entrepreneur to Infopreneur.” She is also founder and CEO of http://AuthorityPublishing.com, a custom publishing and marketing company. For hundreds of resources for entrepreneurs, visit http://BusinessInfoGuide.com. For author, speaker and consulting details visit http://StephanieChandler.com
Keywords: operations, training, manual, outline This article has been viewed 3261 time(s).
Does this article infringe on your copyright?
IdeaMarketers.com
|
|
SheLovesGod
| Books
| Create A WOW
| I Am Joyful
| SyndicatedWriters |
ReadyToPublish |
EzineBuilder |
Good News |
LocateACoach
|
|
Media Room -
For Writers -
Writer Signup -
Get Content -
Info Desk -
About
IdeaMarketers is a Project of Pehrson Web Group |
Please Note: IdeaMarketers is a free-forum where
anyone may sign up for a free writer account or publisher account and post. It is always up to the
discretion of the visitor to decide about anything mentioned on the service. We do not personally
endorse any company, person, product or service listed on our site unless we explicitly say we are endorsing them.