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Marketing 101: Stop Interrupting and Start Interacting!
According to Kirby and Marsden (authors of Connected Marketing), 90 percent of people who can skip TV ads, do skip TV ads. In addition, 65 percent of people believe that they are constantly bombarded with too much advertising. So, as a marketer, the first question that you must ask yourself is, "How effective is interruptive advertising?" The answer should be blatantly obvious! As consumers pull away and begin to distrust directive forms of marketing, marketers are forced to make a change. No longer can marketers engage in the traditional, forceful ways of old; consumers are just too savvy for that. As a marketer what can you do to appeal to today's consumer? Here is a quick list to ensure that you are heading in the right direction: 1)Engage Your Client Through Real Conversations. Today's clients desperately want personal relationships with those they choose to do business with. As a business owner this is relatively simple to accomplish through some of the popular social media sites: Facebook, Twitter, LinkedIn, YouTube, etc. 2)Interact With Your Client. Ask questions, answer questions and provide helpful suggestions to your clients on a regular basis. Marketing is not a one-way street. Today's consumer wants to build a relationship with you. 3)Focus On the Needs Of Your Clients. As a marketer you need to determine what problems your client needs solved; then work at providing the solution! Marketers must take the focus off of themselves and their business and instead, target the needs of their prospective clients. 4)Share Information. Offer your clients information about yourself and your company. Give them a taste of what they can expect if they develop a business relationship with you. You can accomplish this by giving away free reports, free ebooks, free product samples, etc. 5)Use The 80/20 Rule. No matter what platforms you use to interact with your consumers, always follow the 80/20 Rule (better known as the Pareto Principle). You should spend 80 percent of your time providing useful content, offering helpful suggestions and developing relationships and only 20 percent of your time promoting your company, landing pages, websites, etc. Again, today's consumers are extremely distrustful of interruptive and directive forms of advertising. Instead, they are interested in developing a relationship with their business partners. So, provide your prospective clients with plenty of ways to interact, connect and get to know you. Your business will thank you!
A radical change has occurred in the world of marketing. Just five years ago, before the onset of the internet and social media, most marketing entailed "interrupting the consumer." TV commercials are a perfect example of interruptive marketing. As you watch your favorite Thursday night program, suddenly a commercial breaks onto the scene and interrupts you. Obviously, consumers are beginning to rebel against interruptive advertising, because, let's face it, no one likes to be rudely interrupted.